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Controller Repairs - Stafford Instruments |
As the manufacturer of your temperature controller - who is better able to repair it if a fault develops? We offer a standard fee of £75 to repair your controller and recalibrate.
If after soak testing we cannot find a fault on your controller ( No Fault Found) we will recalibrate it and return it to you. A standard fee of £45 is payable.
If after Fault Diaognosis and Soak Testing your controller is beyond repair then we will contact you to discuss one of the following options:
1. We can offer you a brand new replacement controller (a Stafford Instruments model of your choice),with a discount of £75 on the replacement controllers current recommended retail price.
2. Return it to you as is, a £35 Fault investigation charge will be made
3. Dispose of it, a £35 Fault investigation charge and disposal fee will be made.
Please note all charges exclude return postage costs and V.A.T.
Postage Charges are
U.K. £4.95
Europe: £9.95
Worldwide: £49.95
Please send faulty units to:
Stafford Instruments Ltd
Repair Department
Unit 22, Wolseley Court
Staffordshire Technology Park
Stafford, Staffordshire
ST18 0GA
enclosing your name; address & postcode, Day time contact tel number, and a brief description of the nature of the fault.